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(More customer reviews)Seventeen years ago, I was searching for Supervisory Skills training, and I came across the name of Lester Bittel (prounced Bittle) from my Training and Development Handbook. I looked him up and he was not only gracious to take my call, but send this text.
The book is a thorough, perhaps even exhaustive look at Supervisory Skills, and this puts Bittel in a training class by himself.
There are many references for additional sources that could be beneficial. While I did not adopt everything in this book, it certainly gave me a creative nudge in the direction I needed to go.
Once again, thank you, Mr. Bittel!
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