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(More customer reviews)This book is unique. I found it provocative, informative and actionable. Transforming learning inside companies from a function to a business has long been needed, particularly in today's world where learning is fast becoming a key element to sustainable competitive advantage. This book nails the issues and provides the plan, based on real world experience, for crossing the chasm. I recommend it highly for business people with an interest in extracting value from the money they are spending on developing their people.
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A chief executive and a business strategist, both of a training corporation which is touted in this volume's pages, advocate a training philosophy which, they argue, more accurately identifies training costs and focuses on tangible business results. An appendix includes a questionnaire and a process map.
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