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(More customer reviews)"Building effective technical training: How to develop hard skills within organizations" by Rothwell and Benkowski is intended for any worker who must apply devices (such as PC's, software) that "govern them and their work", engineers and workers who apply special knowledge in manufacturing settings, and MIS professionals who apply knowledge in high-tech companies. The organization of the book is logical walking the reader through the contents of this resource. Their "Lessons Learned" chapter (Part V) is particularly well done. The added bonus of a CD-ROM and Appendices (specifically IV) enhance an already highly useable text making it easier for those of us who straddle both the practitioner and academic worlds.
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Building Effective Technical Training is a hands-on guidebook written by William J. Rothwell and Joseph A. Benkowski— two experts in the field of technical training— that includes a wealth of information, guidelines, and suggestions for creating and implementing technical training programs for organizations of all types and sizes. In addition, the book is filled with real-life examples and proven techniques from successful technical trainings and includes the authors' own lessons learned from professional lives dedicated to training.
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